There are eCommerce websites/apps to make shopping easy for us and what if the convenience of such apps is combined with the personalisation of chatbots? Great? Isn’t it? Well, this is what our app EcomSupport does. This is an artificial intellect-powered chat-bot app for eCommerce websites that responds to queries of people.
This app provides support to user by answering all his queries in a more natural way or what seems like the answers given by the humans.
Chat with eCommerce websites becomes more interactive with this AI supported Chatbot that doesn’t only give short answers but also provides information in detail. For instance, EcomSupport lets you chat about anything related to the product or the order. So, whether you want to know if the order is in stock, track its current status, cancel the order or even have general discussions, this app is here to help.
What are the key points that the app talks about? Well, it covers the following topics:
1) General discussion
2) Order cancel
3) Order status
4) Order track
5) Refund policy
6)Refund status
7) Special offer
8) Stock status
How does it work? It answers to your questions in the following ways:
User: Stock status
EcomSupport: Please enter product number
User: 24-WG080
EcomSupport: In Stock
User: Order Track
EcomSupport: Please enter your order tracking number?
User:0000000001
EcomSupport: Your order in still in process
AI is the future and if you are looking to make your eCommerce app a successful one, then this chatbot app which is programmed to mimic human conversation and decision-making is a must.